Impact Accelerate ROI and amplify your expertise. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. ServiceNow’s set of ITBM tools follow a systemic approach to design IT services that meet the needs of the business, making investments a priority, monitoring the effect of those investments, and. This ServiceNow admin test is the ideal pre-hire test for recruiters and hiring managers to assess candidates objectively. I interviewed at ServiceNow in Oct 2023. Align work to business priorities, reduce time, and optimize resources with IT Business Management (ITBM). ServiceNow Tutorial Summary. ITSM is concerned with how IT teams provide services, whereas ITOM is concerned with event management, performance measurement, and the techniques. 1. Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTP. We will discuss how ServiceNow is adopting IT4IT as part of our IT offerings, and our contribution to its evolution. I interviewed at ServiceNow (Amsterdam) in Mar 2014. We have been collecting questions from the ServiceNow community and here we answere the top 10 questions. Keywords: Servicenow blogs, servicenow training. Top 30 frequently asked Servicenow Interview Questions ! Servicenow Training. The technical interviews where based on DSA and Computer fundamentals. Top 30 frequently asked Servicenow Interview Questions ! Servicenow Training. The ServiceNow ITBM platform is designed to help you track and manage business-critical information, all through one unified management dashboard. Application Portfolio Management 3. When assessments are generated for a year/quarter these are typically assigned to a user identified on the business application record such as the “IT Application owner” or “Application portfolio manager”. 86% are fully supported out of the box by ServiceNow ITBM including Dashboards And Reporting, Demand And Idea Management and Financial Management. Logic behind its evaluation. Article provides mostly asked servicenow interview questions. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. 3. 2. Service Level Management, or SLM, ensures that all its service management processes, support and operational level deals are suitable for the agreed-upon service level targets. 6. Non-related questions were asked and all in all the process was unprofessional. 1. Manage disruption through a unified continuity, recovery, and risk program on a single platform. ”. security Operation. Provides a high-level understanding of business, information, and IT resources used to perform daily business operations. com. Opt for a Phased Approach. Q6. Pick a reliable and certified partner. 2. Scaling agile: When it comes to agile, not even the sky’s the limit. Choose training that best for you. By replacing siloed data and manual processes with automated, end-to-end visibility, we’ve taken charge of our IT project portfolio. Here's a couple other contract roles I just got in - let me know if these resonate with you: ServiceNow Service Mapping Admin $70-80/hr ServiceNow… Liked by Misty Budwal (ITSM, ITOM, ITAM, GRC. According to ServiceNow, “In today’s enterprise, technology is quickly extending beyond its birthplace in IT. Protects the privileged accounts of organizations by automatically retaining passwords. Application Portfolio. I have been given different scenarios asking how will I achieve them by using OOB functionalities of ServiceNow and through scripting. 2. Servicenow Itom Training. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. The course weaves a scenario throughout to present real world, relevant lab exercises. 3 © 2022 ServiceNow, Inc. Standard Change: A standard change is a pre-authorized change that is low risk, relatively common and follows a specified procedure or work instruction. While this change may not seem like much, ServiceNow has effectively eliminated the flexibility to allow customers to better tailor their needs to the ServiceNow products and solutions available to them and has limited mapping the. IT teams employ to manage themselves and their internal operations. Development of Service catalog which includes creating new catalog items, designing worClaireflows, and execution plans. In this course you will use your existing JavaScript skills to add functionality to the NeedIt application. View Answers (1) Q4. ServiceNow's Discovery and Service Mapping tools can automatically discover and populate CIs. You use UI policies to set a field as mandatory, which is read-only and visible. 💠What is the Sys Popup view in ServiceNow and how can we create one? 💠What is incident management in ServiceNow? 💠What is the relationship between the incident, problem, and change management?::: 💠 For a more detailed demo of the top 10 ServiceNow ITSM question watch the video belowTBM or Technology Business Management in ServiceNow. To date, ServiceNow SPM has supported Deloitte with more than 300 projects, 150 products, and over 50 Agile Release Trains. The Service Catalog is a self-service portal that allows users to request services and products from various departments within an organisation. Free interview details posted anonymously by ServiceNow. The product provides continuous, collaborative, and contextual alignment across every level of your organization. Normal Change: This type of change follows. 2) Basic questions on how suduko evaluation is done efficiently ( didnt ask to write a program but explained on paper) 6 ppl reached till this round. _next () provides the same functionality as next (), intended to be used in cases when we query the table having a column name as next. Received Community Leader Award (Jan-2018) from Service-now Community for my contribution. You will learn to write, test, and debug common script types including: Client Scripts, UI Policies, Business Rules, and Script Includes. This is one of the common ServiceNow interview questions for freshers as well as experienced Cloud Engineers. These copies are known as instances of ServiceNow. IT project management (ITPM) describes the planning, scheduling, delivery, monitoring, and reporting involved in guiding IT projects to completion. Developer Build, test, and deploy applications. Fill your email Id for which you receive the ServiceNow Build document. ServiceNow Basic Interview Questions What is ServiceNow’s latest version? San Diego. July 22, 2021. Demand States Within ServiceNow Draft Submitted Screening Qualified Approved Completed •A new Demand that has been created. We’ll start with a stat that most anyone will appreciate: In the average enterprise, about 60% of incidents are generated by machines (servers, storage, network routers, etc. It includes features like service mapping, event management, orchestration, cloud management, discovery, and operational intelligence. Build adoption momentum and. ServiceNow Architect - ITSM/ITOM/ITBM (10-20 yrs) 10-20 Yrs ₹ 20-48 LPA. ITBM now has 2 versions (ITBM Standard and ITBM Pro) and is licensed under one metric, ITBM Users. ServiceNow offers a wide range of services as part of its cloud-based platform. Workforce Optimization. - Introducing advanced functionality, such as scripting and application development. Never heard back from them, not even. Certification candidate’s journey guide. Learn More View Demo. Funds can be appropriated, plotted, and reported on everything from demands to portfolios. For example: Agile capabilities. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. You can also use ServiceNow to manage business functions, such as customer support and HR tasks. Using features, such as record matching and data lookup in ServiceNow, you can set up the field value based on a specific condition rather than scriptwriting. The last thing an employee or customer wants to do in the wee hours is navigate your robust knowledge. Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTP. Align work to business priorities, reduce time, and optimise resources with IT Business Management (ITBM). Salary Search: ServiceNow Architect/Manager salaries in Atlanta, GA; See popular questions & answers about NLB Technology Services; IM Senior Solution Architect Payroll NH. ServiceNow products have a dependency on data within this data model. See popular questions & answers about Deloitte Services LP; Service Now Lead. To level set, we’ll define the following: Common Service = A standard and shared set of service-related definitions across ServiceNow products and platform that will enable support. Modules and specializations that are in high demand right now. Project Portfolio Management; Agile Development. This ITOM application captures IP-enabled arrangement items (CIs) and plans their relationships and provinces in your ServiceNow CMDB using sensors, probes, and discovery patterns. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. Center of Excellence (COE) is the type of HR case you want to create. This is made possible by. The COE allows you to limit access to sensitive information, promote consistency for metrics. Let us Hurry! Just Three Simple Steps: Click on the Download button relevant to your experience (Fresher, Experienced). The ServiceNow developer instance, has adequate data, such as users, incidents, groups, etc. Asrc Federal Holding Company – Seattle, WA. Part 1: Envisioning long-term organizational value with the ServiceNow ITBM suite. Key Processes of ServiceNow ITBM. 1. Scaled Agile Framework (SAFe) Agile Development 2. kar@disys. Salary Search: ServiceNow Architect/Manager salaries in Atlanta, GA; See popular questions & answers about NLB Technology Services; IM Senior Solution Architect Payroll NH. 🎙️ As I promised I have answered the top 10 #ServiceNow questions in episode 1 of ServiceNow questions and answers 🎙️ Feel free to send your questions to #ServiceNowStar Mohammed Kemal 📥. IT operations management (ITOM) is the management and strategic approach to planning, building, and operating digital services, technology, components, and application requirements in organizations. Service Level Management, or SLM, ensures that all its service management processes, support and operational level deals are suitable for the agreed-upon service level targets. Reason 2 - Create Bar chart or a Pie Chart (right click on the column header for which you want to create the chart). Align work to business priorities, reduce time, and optimize resources with IT Business Management (ITBM). Catch it in action and explore our entire demo library. Application portfolio management: Strategic technology management—what a concept. . The absence of “IT” represents the fact that this product is about transforming and. This product was formerly known as IT Business Management (ITBM). Estimated $133K - $168K a year. ITBM License count in Subscription Management Steps to Reproduce Currently the license counts shown as per the roles assigned to these license types which is causing some mismatch on license count when. Since 2010, ScienceSoft implements ServiceNow ITBM solutions to help companies launch IT changes to satisfy their business demands and manage their development and testing progress. ServiceNow Tutorial Summary. ServiceNow IRM Module. It combines the workflow and system management capabilities of Now Platform with security data with an aim to build a single platform meant for threat response and can be shared between IT and security teams. Top 25 ServiceNow Interview Questions and Answers (2023) By Atif Khan 7K Views 20 min read Updated on August 24, 2023. UI policies are alternatives for client scripts. You can use the field as a unique key by coalescing on it. Our certified ServiceNow developer experts help organizations streamline their business processes and workflows by merging the intelligent workflows and powerful dashboards from the ServiceNow ITBM suite with our experience on industry best practices to offer superior ITBM solutions. Align work to business priorities, reduce time, and optimise resources with IT Business Management (ITBM). What is ITBM & Different Applications under ITBMToday I will discuss on ITBM. It helps them to make many informed decisions for process improvements. Become a Certified Implementation Specialist. Most Frequently Asked ServiceNow Interview Questions Explain the term "Business Rule"? What is domain separation in ServiceNow? What is a record producer? What are. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. It helps to accelerate the testing process. Let's Hurry! Just Three Simple Steps: Click on the Download button relevant to your (Fresher, Experienced). Become a Certified System Administrator. Event Management Integration. What is ServiceNow? ServiceNow is a cloud-based software platform that offers a range of IT management services and tools, including IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). Interview Questions About Company Salaries Benefits + Contribute Login Companies. ServiceNow is an American based company and was founded in 2004 by Fred Luddy. El Segundo, PA 01/2020 - 06/2020. . Align work to business priorities, reduce time, and optimise resources with IT Business Management (ITBM). In this ServiceNow Tutorial you will get the brief of ServiceNow applications and modules. Automate asset workflows at each stage of the asset lifecycle. Get insights into current trends and patterns to make better decisions while answering questions. Let's Hurry! Just Three Simple Steps: Click on the Download button relevant to your (Fresher, Experienced). Our Global Impact Report provides a comprehensive, year-over-year update on our ESG strategy, initiatives, and metrics, with highlights of our future plans. Develop a catalog item to order a laptop and based on selection like RAM, memory, and Graphic card price should be calculated in the cart. What is ITSM,ITBM. And also projects and past internship questions were asked. Plan with confidence using operational and experience data collected across the platform. ServiceNow can also integrates with other applications or tools such as Moogsoft, Jira, LDAP and many more, which makes ServiceNow platform more robust and flexible. forEach on an array Round2: 1. ServiceNow Platform: You should be familiar with the ServiceNow platform and its core components, such as the Service Catalog, Configuration Management Database (CMDB), Incident Management, Problem Management, and. Deliver enterprise agility for better business outcomes. Featured Capabilities. ServiceNow - Introduction. Service mapping is a significant facet of the ServiceNow IT operational management or ITOM process. ServiceNow ITOM is a set of integrated tools and modules that can be used to streamline and automate IT operations in the organisations. The ServiceNow Developer is responsible for designing, developing, and deploying ServiceNow solutions. The challenge with these assessments is that the collected scores will not populate unless 100% of the application indicators are. Develop extensive knowledge of the ServiceNow products – ITSM, ITBM. The ITSM model's emphasis on. A combined ITSM and ITOM approach can make your business more resilient and proactive in three ways. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Application Portfolio Management in ServiceNow is the process of tracking, visualizing, and prioritizing your entire landscape of business applications within a single platform. Servicenow Orchestration Training. Weekday / Weekend Batches. Featured Capabilities. Interview was on site and seemed normal and relaxed first, but after second interviewer arrived it became a bit blunt. Transform your business with digital IT workflows. Contract to Hire Role. They will ask basic question. ServiceNow Innovation Management allows organizations and employees to collect, vote on, manage, and collaborate on ideas from a centralized location. ServiceNow Developer. ITSM is an acronym of IT service Management. In this course you will use your existing JavaScript skills to add functionality to the NeedIt application. 1. Get answers to your questions and discover how ServiceNow. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. change management interview questions. Below are some examples you can ask about each application: 1. 624 Servicenow Developer jobs available on Indeed. Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform. Launch the application that needs to be activated or deactivated. My technical knowledge is thoroughly tested during the interview. View Answers (1) ServiceNow Business Analyst interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with ServiceNow. ServiceNow ITBM (Information Technology Business Management) is a suite of tools designed to increase the financial and logistical visibility within the business so leaders are able to map the costs of IT and business services. Store Download certified apps and integrations that complement ServiceNow. How would you handle customer if they changed the requirements on the fly. HRSD stands for Human Resource Service Delivery. 100% Real-Time & Practical. Preparing these ServiceNow real-time interview questions also helps you in easily clearing the interviews of top companies such as Capgemini, Deloitte, Infosys,. Data import tools are usually used to identify CIs in the environment, and transfer them to the CMDB. ServiceNow ITSM is a solution that helps you deliver IT services faster and more efficiently. 1) Design “Minesweeper” Game. 2. Also Read: JSP Interview Questions and Answers For Beginners. What is ServiceNow? ServiceNow is a cloud-based software platform that offers a range of IT management services and tools, including IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). ServiceNow’s single cloud platform enables cross-enterprise workflows that deliver great experiences for customers and employees. Our ServiceNow admin online test has helped our customers to reduce hiring time by 45%. The COE allows you to limit access to sensitive information, promote consistency for metrics. ServiceNow Integration Interview Questions and Answers Explain the difference between a synchronous and an asynchronous integration. Show all posts. Although you can do a lot on the Now platform without writing code, the ability to script is a powerful skill. ServiceNow interview details: 1,422 interview questions and 1,229 interview reviews posted anonymously by ServiceNow interview. Use business requirements to rank tasks while getting alerts about anomalies. ServiceNow follows a career policy that emphasizes. Good understanding of ITIL processes. However, it is highly customisable and also can be used for other purposes. Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. ServiceNow certifications. With ServiceNow® Surveys, you can create surveys and collect responses around various aspects of service delivery, right from within the ServiceNow platform. The ServiceNow Developer is responsible for designing, developing, and deploying ServiceNow solutions. What is ServiceNow. Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode. ITSM Consultant was asked. HubSpot - enables you to give exceptional and efficient customer care. Knowledge-Centered Service (KCS) v6 verified Bring KCS best practices to your organization. Compare. C Program to display Fibonacci series using recursion #include<stdio. which will help you to prepare for the servicenow interview. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT. Human Resources Interview. function onChange (control, oldValue, newValue, isLoading) {. The CIS-ITBM certification is designed for individuals responsible for implementing IT Business Management solutions. Improve productivity and user adoption with ServiceNow training and certification. Tip #2: Listen and Understand Questions. Now that we have seen the most commonly asked ServiceNow Interview questions, let’s understand how you can prepare for them – Be confident – Make sure that any response you give during the interview is crystal clear. 2,073 reviews. Name ServiceNow Versions? Check the list of all ServiceNow. ServiceNow is a cloud-based enterprise that offers technical management support software as a service (SaaS). IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. Make decisions: invest in a current application, maintain an app or replace an. ServiceNow ITBM (Information Technology Business Management) is a suite of tools designed to increase the financial and logistical visibility within the business so leaders are able to map the costs of IT and business services. More specifically, CSM refers to the orchestration of activities between customers, customer service, middle-office staff, operations teams, back-office departments, and IT groups to rapidly and. ServiceNow makes it simple to approve, question, and change financial plans, promoting seamless collaboration between projects and finance. Assign articles to teams to manage feedback and maintenance. IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfil service requests and streamline services. Experience in ServiceNow 2. you have to go through 2 interview. As such, it corresponds with these IT asset types. The ITBM roadmap and maturity model. Top 30 frequently asked Servicenow Interview Questions ! Reporting Feature:ServiceNow Tutorial - ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. If you can’t find the courses for this on now learning try again. h> int fibonacci_series(int); int main() { int count, c = 0,. Sailpoint is a mobile device that is lightweight and easy to use. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Mindmajix also offers advanced ServiceNow Interview Questions to crack your interviews along with free ServiceNow Tutorials. Featured Capabilities. Monday to Friday. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Top 20 ServiceNow interview questions. ITIL will explain incident-problem-change-CMDB-demand, etc. ITBM helps IT demonstrate measurable value to the organization and rationalize investments to focus more on innovation. Expert knowledge in most of ServiceNow. Asset tracking: This is the process of keeping track of the location and status of each asset. Houston, TX 77015. Top 25 ServiceNow Interview Questions and Answers (2023) By Atif Khan 7K Views 20 min read Updated on August 24, 2023. If you create a record in ATF, it will be rolled back (i. Featured capabilities include: Project Portfolio Management (PPM) Agile Development. ServiceNow Service Catalog allows your organization to request IT. Delta Air Lines enhances HR support for employees worldwide. I have applied for the position online on Jan 28th. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Using powerful reporting of a ServiceNow developer skills test, you can have a detailed analysis of the test results. ServiceNow ITBM brings prioritized IT project budgeting and staffing, reduced time to market, and more. IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. Each COE displays different fields in the new case form. These parameters are easily modified, which aids in data accuracy and maintaining flexibility as needs change. So,Let’s dive into the ServiceNow Interview Questions. 1. var caller = g_form. Contact InSource. What Skills Are Needed For ServicenowServiceNow Administrator Developer Real interview || #servicenow #interview #recordedAns: The following are key skills that a ServiceNow professional should have:In-depth knowledge of at least one high-level programming language, primarily JavaScript. Q2: D - 64%. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the. Experience in an enterprise environment with multiple integration points. Blog Posts. S. This line of thinking leads us to perhaps the biggest change in the switch from ITBM to SPM: the abandonment of “IT” in the name. and some scripting question. 2,072 Reviews. Answer: The process involves discovery methods, data import, and manual data entry. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater. getReference ('caller_id', doInfo); // doInfo is our callback function. ServiceNow Strategic Portfolio Management can enable your business to move with agility, making the right decisions quickly and confidently to drive customer value faster. According to the latest studies, the demand for the ServiceNow tool is rapidly expanding, and it holds a market share of roughly 0. Houston, TX 77015. The rigorous yet insightful questions, combined with the company’s genuine interest in my skills and experiences, validated my. You also, get FREE one set of Tokyo Delta practice questions. Reach me at pavel. July 22, 2021. ServiceNow Developer/Administrator, 06/2017 to 05/2019. At ServiceNow, growth and digital transformation go hand in hand. ServiceNow products have a dependency on data within this data model. Here are some experience-based questions you might encounter when interviewing for a role that involves using ServiceNow: Can you describe the benefits of using ServiceNow as an IT service management platform? How do you currently use ServiceNow to manage and automate digital workflows? Can you. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT. Interview. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT. Logic behind its evaluation. It will give you a fair idea of the strengths and weaknesses. Process Mining. Impact Accelerate ROI and amplify your expertise. ServiceNow were tasked with identifying how service reporting could be improved. ServiceNow SLA is a crucial part of the Now platform. In Problem Management, In the list view of Problem tickets, the Change tickets related to a Problem ticket should be visible. Information technology and the projects that incorporated or supported it were once the exclusive responsibility of IT-specific industries and companies. Scaled Agile Framework (SAFe) Agile Development 2. Non-related questions were asked and all in all the process was unprofessional. HRSD provides a complete portfolio of solutions. 1. The complete redesign of the strategies and goals into the new Goal framework is the key differentiator that ServiceNow has presented to the market. To level set, we’ll define the following: Common Service = A standard and shared set of service-related definitions across ServiceNow products and platform that will enable support. A recent 1Password survey of 2,119 U. ServiceNow offers a portal that the whole community can access and documentation of the product for its clients. Today’s IT service providers are stewards of your digital assets. Benefits of using ITBM. Also, go ahead and subscribe. Intellimindz is a reputable training institute that offers ServiceNow training in Chennai. ServiceNow ITSM, for example, helps end-users resolve their technology issues quickly and efficiently and delivers the data to help business leaders decide which technologies work well and which. ServiceNow’s Project Portfolio Management (PPM), part of Strategic Portfolio Management (SPM) enables you to prioritize key goals, objectives, KPIs, and/or OKRs; define and fund investments to achieve them while providingproduct/program owners the tools to allocate resources at a granular level–all in a single platform. Moreover, it has helped increase project. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. if you found this video helpful go ahead and throw a thumbs up and bookmark it. Learn more about our Delta exams. Common Servicenow Developer interview questions, how to answer them, and example answers from a certified career coach. • Serve as customer zero for ServiceNow IT Business Management (ITBM) applications (PPM, Agile solutions and Application Portfolio Management) and provide feedback. The platform’s core capabilities include IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), Security. Also if the price is more than USD 500 then trigger a financial approval. Timecard Management: Delegating Tasks. on your digital transformation journey with ServiceNow. Deliver enterprise agility for better business outcomes. Apply to Servicenow Developer, Senior Application Developer and more!. Deliver value fast. In addition to the certifications, the ServiceNow Architect should have the following skills: Deep knowledge of ServiceNow solutions. 2. Then select the activity log button. This article will provide you brief on almost all applications and modules in ServiceNow. Availability: It is the ability of an IT service or any of the other configuration. Also, they look after building system integrations and automating processes. Implementing setTimeOut without using setTimeOut 4. itsm. What is ServiceNow. There's more content available only to authenticated users. Performance Analytics. At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development. Compare. ServiceNow IRM Module. An ITBM solution suite likely performs two high-level activities: Integrates a set of feature-rich IT management systems across these domains. ITOM describes the individual processes and services that are administered by an IT department—this includes administrative. Upskill your Servicenow knowledge with Servicenow Blogs from IT Canvass. It helps you to automate IT Business Management (ITBM). Performance Analytics. 11. What is ServiceNow. Seven IT Asset Management Interview Questions for Hiring. Scenario 1: There is a requirement to check if the caller title is the architect. What is ServiceNow, and how does it benefit organisations? This is one of the common ServiceNow Interview Questions you must learn.